Service fee $35 (for orders not exceeding $1000)
Service fee $55 (for orders not exceeding $2000)
** Service will be charged per 1 website/ 1 time only**
In the case where you are unable to place your own order We have a service to help order. The steps are as follows:
1. Register in order to receive a membership number on the RLL website (register)
After completing registration, you will receive an email response within 24 hours after receiving your membership number. You can start using the service immediately.
2. Customers must submit product information according to the topics below and send an email to us at info@rllogistix.com or add Line Official: @rllogistix (with @ in front)
- First and last name of the customer with member number
- Website link to the page where you want to buy the product
- Specify information and details of the product such as product code, model, color, size and price.
- Upload pictures of desired products
- Quantity of products required
3. After we receive the email or reply via Line We will notify you of the payment amount within 1-2 days. The customer must pay the product price according to the website's estimated total + the purchase assistance service fee. It's the Thai currency rate. (We will calculate the cost to the customer before placing an order)
4. After the customer has paid for pre order service . Send proof of payment for the product back via email or Line so we can order the product for you. And after we made an order, we will inform you of the proof of order.
5. When receiving your product The company will open the box, inspect the product, measure the size, weigh it, and load the product image into the Dropbox Folder, which has the same name as your membership number. According to the company's normal procedures ** For the first time using the service, we will send you a Dropbox link. Provided via registered email**
6. We will deliver according to the Shipment cycle according to the format that the customer wants.
**note**
- By air freight : You must make an export notification. When you receive an email informing you of the cut-off period
- By ocean freight : Your parcel will be sent out in the current round.
- If the customer cancels the order or is canceled from the website We will not refund the service charge and we will only refund the money when we receive the refund from the customer canceling.
- If the customer wants to order from a website that requires bids or has a time limit, we request permission not to accept pre-orders, such as bids on E-bay or ordering products from Spring Bar, which has a time limit and Limited quantity I apologize for this amount. Because the company cannot do it.
